Canon Printer Error E13 — Ink Level Cannot Be Detected
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Overview
Canon error E13 means the printer cannot detect ink levels in one or more cartridges, which occurs after using non-genuine cartridges or resetting ink counters.
Key Details
- E13 appears when Canon's ink level monitoring cannot read the cartridge status
- Different from E04 (not recognized): E13 means the cartridge is recognized but ink level cannot be determined
- Occurs commonly with refilled cartridges where the ink level chip was not reset
- Canon allows bypassing this warning to continue printing without ink level monitoring
- Printing with unknown ink levels risks running completely dry, which can damage the printhead
Common Causes
- Refilled cartridge without ink level chip reset
- Third-party cartridge with incompatible ink level reporting
- Cartridge chip memory full or corrupted
- Ink level reset after genuine cartridge was partially used
- Printer firmware update changing ink level communication protocol
Steps
- 1Press and hold the printer's Stop/Reset button for 5+ seconds to bypass the warning and continue printing
- 2If using refilled cartridges: get a chip resetter compatible with your Canon cartridge model
- 3Replace with genuine Canon cartridges for accurate ink level monitoring
- 4Check Canon's ink level bypass procedure specific to your printer model
- 5Monitor print quality manually — stop printing if you see fading or streaking
Tags
canonerror-e13ink-levelrefilledcartridge
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WarningFrequently Asked Questions
Yes, press and hold Stop/Reset to bypass. The printer will print but cannot monitor ink levels, so watch for quality degradation.