Canon Printer Error E02 — Paper Tray Empty or Paper Feed Failure

Overview

Canon error E02 indicates the printer cannot feed paper from the tray, caused by an empty tray, paper jam, or worn feed rollers.

Key Details

• E02 is displayed on Canon PIXMA, MAXIFY, and imageRUNNER printers
• The printer detects no paper in the feed path even if paper is loaded
• Paper feed rollers may be worn or contaminated, preventing proper paper grip
• Paper size mismatch between loaded paper and printer settings can trigger this
• Humidity can cause paper to stick together, preventing proper feeding

Common Causes

• Paper tray is empty or paper is not properly seated
• Paper feed rollers worn smooth or contaminated with paper dust
• Paper is curled, damp, or stuck together
• Paper size setting does not match loaded paper
• Foreign object blocking the paper feed path

Steps

1. 1Remove all paper, fan the stack to separate sheets, and reload properly aligned
2. 2Clean feed rollers: use a lint-free cloth dampened with distilled water to wipe the rubber rollers
3. 3Check for paper debris in the feed mechanism — use compressed air to clean
4. 4Verify paper size settings match loaded paper in printer driver and on-printer menu
5. 5Try a fresh stack of paper — old or damp paper causes feeding issues

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