Error Codes Wiki

Canon Printer Error P02 — Internal Paper Jam

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Overview

Canon printer support code P02 indicates paper is jammed inside the printer in the paper transport mechanism.

Key Details

  • Support code P02 — paper jam inside printer
  • Paper stuck between rollers or in output area
  • Different from P03 (rear jam)
  • Must clear all paper fragments before resuming

Common Causes

  • Paper curled or wrinkled during printing
  • Multiple sheets fed simultaneously
  • Paper guides not properly adjusted
  • Worn separation pad allowing double feeds

Steps

  1. 1Turn off printer and unplug it
  2. 2Open front cover and gently pull out jammed paper
  3. 3Check rear access panel for additional fragments
  4. 4Clean rollers and adjust paper guides

Tags

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Frequently Asked Questions

Open the front cover first, then check the rear access panel if no paper is visible in front.