Canon Printer Error P02 — Internal Paper Jam

Canon printer support code P02 indicates paper is jammed inside the printer in the paper transport mechanism. This guide covers everything you need to know about this topic, including common causes, step-by-step solutions, and answers to frequently asked questions.

Here are the key things to understand: Support code P02 — paper jam inside printer. Paper stuck between rollers or in output area. Different from P03 (rear jam). Must clear all paper fragments before resuming. Understanding these fundamentals will help you diagnose and resolve this issue more effectively.

The most common reasons this occurs include: Paper curled or wrinkled during printing. Multiple sheets fed simultaneously. Paper guides not properly adjusted. Worn separation pad allowing double feeds. Identifying the root cause is the first step toward finding the right solution.

To resolve this, follow these recommended steps: Turn off printer and unplug it. Open front cover and gently pull out jammed paper. Check rear access panel for additional fragments. Clean rollers and adjust paper guides. If these steps do not resolve the issue, consider consulting additional resources or a qualified professional.

This article is part of our Printer Error Codes collection on Error Codes Wiki. We provide comprehensive, up-to-date information to help you find solutions quickly.