Error Codes Wiki

HP Laser Printer Error 50.4 — Fuser Power Supply Failure

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Overview

HP laser printer error 50.4 indicates a fuser low-voltage power supply failure, caused by a faulty fuser unit, power supply board, or electrical connection issue.

Key Details

  • 50.4 specifically indicates the low-voltage power supply to the fuser has failed
  • The fuser heats toner to bond it to paper — without it, pages come out with loose toner
  • Common on HP LaserJet Pro, Enterprise, and MFP series printers
  • The fuser is a consumable part with a rated duty cycle (typically 100K-200K pages)
  • Error persists through power cycles until the fuser or power supply is replaced

Common Causes

  • Fuser unit reached end of life (worn heating element or thermistor)
  • Low-voltage power supply board failing to deliver correct voltage to fuser
  • Loose connector between fuser unit and printer main board
  • Power surge damaging the fuser's electrical components
  • Incompatible or refurbished fuser unit installed

Steps

  1. 1Turn printer off and unplug for 30 minutes to let the fuser cool completely
  2. 2Remove and reseat the fuser unit (consult printer manual for fuser access)
  3. 3Check fuser connector pins for damage or carbon buildup — clean with isopropyl alcohol
  4. 4If reseating does not help, replace the fuser unit with an HP-compatible replacement
  5. 5If the new fuser still shows 50.4, the low-voltage power supply board needs replacement

Tags

hperror-50-4fuserlaserpower-supply

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Frequently Asked Questions

Sometimes reseating the fuser fixes it if it is just a loose connection. But if the fuser is worn out, replacement is necessary.