Windows Update Error 0x80072EFD — Connection Failed
About Windows Update Error 0x80072EFD
Windows Update error 0x80072EFD means Windows cannot connect to the update servers due to a network error. This guide covers everything you need to know about this topic, including common causes, step-by-step solutions, and answers to frequently asked questions.
Here are the key things to understand: ERROR_WINHTTP_CANNOT_CONNECT — connection failure. Cannot reach Microsoft update servers. Different from 0x80072EE7 (DNS) — this is connection level. Firewall or proxy likely blocking. Understanding these fundamentals will help you diagnose and resolve this issue more effectively.
The most common reasons this occurs include: Firewall blocking outbound HTTPS connections. Proxy server requiring authentication. VPN interfering with update traffic. ISP-level blocking of update servers. Identifying the root cause is the first step toward finding the right solution.
To resolve this, follow these recommended steps: Temporarily disable firewall and proxy. Allow Windows Update through firewall on port 443. Reset WinHTTP proxy: netsh winhttp reset proxy. Try updating on a different network. If these steps do not resolve the issue, consider consulting additional resources or a qualified professional.
This article is part of our Windows Error Codes collection on Error Codes Wiki. We provide comprehensive, up-to-date information to help you find solutions quickly.
Quick Answer
Which ports does Windows Update use?
Primarily HTTPS port 443 to Microsoft update servers.
Overview
Windows Update error 0x80072EFD means Windows cannot connect to the update servers due to a network error.
Key Details
- ERROR_WINHTTP_CANNOT_CONNECT — connection failure
- Cannot reach Microsoft update servers
- Different from 0x80072EE7 (DNS) — this is connection level
- Firewall or proxy likely blocking
Common Causes
- Firewall blocking outbound HTTPS connections
- Proxy server requiring authentication
- VPN interfering with update traffic
- ISP-level blocking of update servers
Steps
- 1Temporarily disable firewall and proxy
- 2Allow Windows Update through firewall on port 443
- 3Reset WinHTTP proxy: netsh winhttp reset proxy
- 4Try updating on a different network