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Windows Error 0x80070490 — Element Not Found

Errorsystem errors

Overview

Windows error 0x80070490 (Element Not Found) occurs during Windows Update or when adding email accounts, indicating corrupted system components.

Key Details

  • ERROR_NOT_FOUND — the system cannot find the requested element
  • Two common contexts: Windows Update and Mail app account setup
  • In Windows Update: corrupted component store manifests
  • In Mail app: account configuration database corruption
  • Can block all Windows Updates until resolved

Common Causes

  • Corrupted Windows Update component store manifests
  • CBS (Component-Based Servicing) database inconsistency
  • Mail app profile database corruption
  • Recent system file corruption from improper shutdown
  • Third-party software modifying system update components

Steps

  1. 1Run DISM /Online /Cleanup-Image /CheckHealth to diagnose
  2. 2Run DISM /Online /Cleanup-Image /RestoreHealth to repair
  3. 3Run sfc /scannow after DISM completes
  4. 4Reset Windows Update components: stop services, rename SoftwareDistribution and catroot2 folders, restart services
  5. 5For Mail app: reset it via Settings > Apps > Mail and Calendar > Advanced options > Reset

Tags

windowsupdate0x80070490element-not-foundsystem

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Frequently Asked Questions

It can be either. The error code is the same but the fix depends on the context. Check if it appears in Windows Update or when adding email accounts.