Printer Offline Error
About Printer Offline Error
Printer shows as "Offline" in Windows or Mac, preventing any print jobs from being sent. This guide covers everything you need to know about this topic, including common causes, step-by-step solutions, and answers to frequently asked questions.
Here are the key things to understand: Printer status shows Offline in print queue. Print jobs queue but do not print. Can affect USB and network printers. One of the most common printer issues. Understanding these fundamentals will help you diagnose and resolve this issue more effectively.
The most common reasons this occurs include: Printer is powered off or in sleep mode. Network connection lost (Wi-Fi or Ethernet). Default printer changed after Windows update. Print spooler service stopped. Identifying the root cause is the first step toward finding the right solution.
To resolve this, follow these recommended steps: Check printer power and network connection. Set as default printer: Settings > Printers > Set as default. Restart print spooler: services.msc > Print Spooler > Restart. Uncheck "Use Printer Offline" in printer queue window. If these steps do not resolve the issue, consider consulting additional resources or a qualified professional.
This article is part of our Printer Error Codes collection on Error Codes Wiki. We provide comprehensive, up-to-date information to help you find solutions quickly.
Quick Answer
Why does my printer keep going offline?
Wi-Fi connection drops, sleep mode, or Windows changing the default printer.
Overview
Printer shows as "Offline" in Windows or Mac, preventing any print jobs from being sent.
Key Details
- Printer status shows Offline in print queue
- Print jobs queue but do not print
- Can affect USB and network printers
- One of the most common printer issues
Common Causes
- Printer is powered off or in sleep mode
- Network connection lost (Wi-Fi or Ethernet)
- Default printer changed after Windows update
- Print spooler service stopped
Steps
- 1Check printer power and network connection
- 2Set as default printer: Settings > Printers > Set as default
- 3Restart print spooler: services.msc > Print Spooler > Restart
- 4Uncheck "Use Printer Offline" in printer queue window