Chrome ERR_SSL_PROTOCOL_ERROR
Warningchrome
Overview
Chrome ERR_SSL_PROTOCOL_ERROR means the browser cannot establish a secure SSL/TLS connection with the website.
Key Details
- SSL/TLS handshake failed between browser and server
- Cannot establish encrypted HTTPS connection
- Site may have misconfigured SSL certificate
- Different from certificate validity errors
Common Causes
- Server SSL/TLS configuration is broken
- Incompatible SSL/TLS protocol version
- System clock is significantly wrong
- Antivirus intercepting SSL connections
Steps
- 1Check your system date and time are correct
- 2Disable antivirus SSL scanning temporarily
- 3Clear Chrome SSL state: Settings > Security > Manage certificates
- 4Try accessing with different protocol: change https to http (not recommended for sensitive sites)
Tags
browserchromechrome err ssl protocol errorfixtroubleshooting
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InformationalFrequently Asked Questions
The connection could not be encrypted — avoid entering sensitive information.